Article 1 - Purpose
The present conditions govern the sales by the company Lili's located at 15 Rue du Palais des Guilhem of clothing and accessories. The company Lili's keeps the possibility of modifying at any time these conditions of sales, in order to respect any new regulation or in order to improve the use of its site. Therefore, the applicable conditions will be those in force at the date of the order by the buyer.
Article 2 - Products
The products offered are those listed on the site carolinebouvier.fr of the company Lili's within the limits of available stocks. The company Lili's reserves the right to modify at any time the assortment of products. The photographs are the most faithful possible but do not engage the Seller.
Article 3 - Prices
The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. The prices indicated do not include delivery costs, which are invoiced in addition to the price of the products purchased according to the total amount of the order. In metropolitan France, for any order greater than or equal to 50€, shipping costs are free.
In case of order towards a country other than metropolitan France you are the importer of the products concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the competence of the company Lili's. They will be at your charge and are your entire responsibility, both in terms of declarations and payments to the authorities and competent bodies in your country. We advise you to inquire about these aspects with your local authorities.
All orders, whatever their origin, are payable in Euros.
The company Lili's reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in force at the time of validation of the order and subject to availability.
The products remain the property of the company Lili's until full payment of the price.
Attention: as soon as you take physical possession of the ordered products, the risk of loss or damage of the products is transferred to you.
Article 4 - Orders
You can place an order:
- On the Internet at https://www.carolinebouvier.fr
- In store at 15 Rue du Palais des Guilhem 34000 Montpellier,
Before any order, the buyer must create an account on the site carolinebouvier.fr. The account creation section is accessible directly from the menu bar. At each visit, the buyer, if he wishes to order or consult his account, will have to identify himself with this information.
The contractual information is presented in French and will be confirmed at the latest at the time of validation of your order.
If the buyer wishes to contact the company Lili's he can do so either by mail at the following address: 15 Rue du Palais des Guilhem 34000 Montpellier, France; or by email at the following address contact@carolinebouvier.fr or by phone at 04 67 86 94 45.
The company Lili's reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in case of supply problem, or in case of difficulty concerning the order received.
Article 5 - Validation of your order
Any order appearing on the website Lili's assumes adherence to these Terms and Conditions. Any confirmation of order involves your full and complete adherence to these general conditions of sale, without exception or reservation.
All the data provided and the recorded confirmation will be worth proof of the transaction.
You declare that you are fully aware of this.
The confirmation of the order will be worth signature and acceptance of the operations carried out.
A summary of the information of your order will be communicated to you via the e-mail address of confirmation of your order.
Article 6 - Payment
The fact of validating your order implies for you the obligation to pay the price indicated.
The payment of your purchases is made through the secure Paypal platform which allows you to pay with your Paypal account or with your credit card. No banking information is kept on the site carolinebouvier.fr.
The card is debited at the time of the validation of the order.
Article 7 - Withdrawal
In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay a penalty.
Returns are to be made in their original condition and complete (packaging, accessories.) In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be of a nature to defeat the right of withdrawal.
The return costs are free. You have the possibility, in your "Member Area", to access your return coupon.
In case of exercise of the right of withdrawal, the company Lili's will proceed to the reimbursement of the sums paid, within 14 days following the notification of your request and via the same means of payment as the one used for the order.
Article 8 - Availability
Our products are offered as long as they are visible on the site carolinebouvier.fr and while stocks last.
In case of unavailability of product after placing your order, we will inform you by mail. Your order will be automatically cancelled and no bank debit will be made.
In addition, the website carolinebouvier.fr is not intended to sell its products in large quantities. Consequently, Lili's reserves the right to refuse orders if they cannot be delivered in full.
Article 9 - Delivery
The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.
In case of delay in shipment, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you.
In accordance with the legal provisions, in case of delay in delivery, you have the possibility to cancel the order under the conditions and procedures defined in Article L 138-2 of the Consumer Code.
In case of deliveries by a carrier, the company Lili's can not be held responsible for late delivery
Article 10 - Warranty
All our products benefit from the legal guarantee of conformity and the guarantee of the hidden defects, envisaged by articles 1641 and following of the Civil code. In case of non-conformity of a product sold, it can be returned, exchanged or refunded.
All claims, requests for exchange or refund must be made by mail to the address contact@carolinebouvier.fr or by phone at 04 67 86 94 45 within 30 days of delivery.
The products must be returned to us in the state in which you received them with all the elements (accessories, packaging). The shipping costs will be reimbursed to you on the basis of the invoiced rate and the return costs will be reimbursed to you on presentation of the receipts.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided in Article 6.
Article 11 - Liability
The products offered are in accordance with the French legislation in force.
The responsibility of the company Lili's could not be committed in the event of nonrespect of the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importing or using the products or services you plan to order.
In addition, the company Lili's cannot be held responsible for damages resulting from improper use of the product purchased.
Finally, Lili's cannot be held responsible for any inconvenience or damage inherent to the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.
Article 12 - Applicable law in case of disputes
The language of this contract is French. The present conditions of sale are subject to French law. In case of dispute, the French courts will have exclusive jurisdiction.